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How to fix your phone: Software problems

“Buy it, use it, break it, fix it, / Trash it, change it, mail—upgrade it…” —Daft Punk Everyone who buys a new phone wants it to work perfectly, but nobody can guarantee that it will. And even if it...

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How to fix your phone: Hardware problems

Last week blogger Ryan Macoubrie looked at ways mobile phone users can perform do-it-yourself fixes on common software problems. This week he turns his attention to the somewhat stickier topic of...

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Diagnose your phone with our Geek Squad App

As a Best Buy Mobile associate, I see a fair number of people on a daily/weekly basis with tech support questions. Which isn’t a problem, I love helping people figure things out. However,...

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Cell phone survival guide: Avoid a cracked screen

Ah… portable electronics — the joy of modern technology. The most appealing thing about touchscreen phones, notebooks, netbooks and tablets is their portability. We take them just about everywhere we...

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